Mastering Complex Problem-Solving
A Practical Toolkit for Business & IT Professionals with Divergent and Convergent Thinking Methods
About This Course
Master the art of complex problem-solving with this practical toolkit designed specifically for business and IT professionals. This course combines divergent and convergent thinking methods to provide you with a comprehensive approach to tackling even the most challenging problems.
In today's fast-paced business environment, the ability to solve complex problems efficiently is crucial for professional success. This course equips you with proven methodologies and practical tools that you can immediately apply to real-world challenges.
Whether you're dealing with technical challenges, business dilemmas, or organizational issues, you'll gain the confidence and skills needed to approach problems systematically and develop effective solutions that drive results.
What You'll Learn
- Apply a structured method for solving complex business and IT problems
- Craft clear, measurable problem statements that drive better decisions and alignment
- Apply divergent and convergent thinking to generate and narrow down solution options
- Prioritize issues and focus on the core problems that will have the biggest impact
- Design actions to avoid future problems and reduce repeated firefighting
- Distinguish between simple, complicated, and complex problems and choose the right approach
- Use the KEPNER and FOURIE® (K&F) approach to analyze and resolve complex issues
- Identify the root cause of recurring problems instead of treating symptoms
- Select the best solution with stakeholder buy-in and evaluate related risks
This Course Includes
- 2 hours on-demand video
- 7 downloadable resources
- Access on mobile and TV
- Full lifetime access
- Certificate of completion
Student Testimonials
"Thanks Christine for sharing this course with me. I have used other problem solving techniques in the past. The Kepner and Fourie approach was new to me. I liked how you stepped through what the approach was, how to apply it, what was the best question to ask at each stage and how to prevent the problem from reoccurring."
Student Review
Mastering Complex Problem-Solving
"It is easy to understand content with examples! Thanks"
Student Review
Mastering Complex Problem-Solving
"Yes it is a good match, i have gained a lot from the presentation."
Student Review
Mastering Complex Problem-Solving
"Easy and simple course to learn about new ways to solve complex problems, whatever they may be. Very structured and includes personal stories supporting the points in the slides."
Student Review
Mastering Complex Problem-Solving
"I didn't know there was a simple yet very powerful method to approach and solve complex problems, thank you!"
Student Review
Mastering Complex Problem-Solving
"Christine was clear and conicise, a tough topic to explain in just 1.5 hours. Anyhow, she was interesting all the way. I just wish there were some pratical examples. As for the rest, it's a good course I'd recommend."
Student Review
Mastering Complex Problem-Solving
"After finishing the Agile Project Management course, I was excited to see that there was more content being offered by Christine! I'm currently in a field where this knowledge has helped me succeed"
Student Review
Mastering Complex Problem-Solving
"The complex problem solving method explained very simple way."
Student Review
Mastering Complex Problem-Solving
"Good problem statement examples and framework"
Student Review
Mastering Complex Problem-Solving
"Very useful approach to solve complex problems!"
Student Review
Mastering Complex Problem-Solving
Course Details
- LevelAll Levels
- Duration2 hours
- Students2,960
- Rating4.4
- CategoryPersonal Development